United executives suggest PR nightmare won’t cause significant financial fallout

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Call it the new spirit of contrition at United Airlines. If the tone and remarks of the Chicago-based airline’s top management on an earnings conference call this morning are any indication, United will be spending a lot of time in the months — and possibly years — to come trying to make amends for the horrific situation aboard United Express Flight 3411, where fare-paying passenger David Dao was dragged down the plane’s aisle by Chicago Department of Aviation security officers. United CEO…


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